Editting Accounts

Please use the "Account Services" link on our site if you would like to change the settings for your account. You may change your name, email address and other basic information, shipping address, and credit card information.
Account Services

Forgot Your Password?

Please click here.
Enter your account email address plus either your birthday or phone number in order to confirm your identity. When you push the "Send" button we will send your registered email address a URL where you can change the password for your account. If you have not registered a birthday or phone number with your account, please contact us at info5@neowing.co.jp, making sure to include your name and phone number.

Closing Your Account

If you would like to close your Neowing account, please access our "Customer Services" page and click on the "Delete My Account" link.
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